The Flower Box Reviews

The Flower Box has an overall rating of 4.1 based on 110 reviews. Customer feedback on The Flower Box is mixed: The Flower Box reviewers highlight positive aspects like beautiful flower arrangements, prompt delivery, excellent customer service, great value for money, which strongly appeal to flower enthusiasts, gift givers, event planners, individuals seeking quality floral arrangements. However, The Flower Box is often criticized for its limited selection of flowers, occasional delivery issues, higher prices than competitors, website navigation difficulties.

4.1/5.0

110 reviews

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All The Flower Box Reviews (110)
MichaelScott_82
April 09, 2026
"Easy Enough to Use"
The website was straightforward to navigate, and I was able to find the flowers I wanted fairly quickly. Overall, a simple and smooth experience
vida.Kim
March 25, 2026
"Refund got sorted eventually"
I had a problem with my order and it took a little while to hear back, which was a bit frustrating. But in the end, the refund did go through. Not the best experience, but not terrible either.
JohnSheridan
March 20, 2026
"Nice enough, but I wanted a bit more choice"
I thought the flower selection was alright overall, and there were definitely a few styles I liked. For me though, some of the colours and arrangements started to feel a little too similar, so it didn’t quite feel like there was something for every occasion or budget. It’s not a bad option by any means, I just personally would have appreciated a bit more variety to choose from.
hello_bobby354
March 01, 2026
"I was feeling mentally drained..."
I was feeling mentally drained and didn’t have the energy to chase anyone up, so I really appreciated how quickly they got back to me. Super helpful and made things a lot easier
anna1992
February 19, 2026
"Decent gift, but kind of a dud"
It was nice enough and the person didn’t hate it, but it felt plain. Not a terrible gift, just a bit of a lazy little choice if you’re trying to impress someone.
eloisereinwald0414
February 07, 2026
"Packaging was just as lovely as I expected"
I had a feeling this would arrive looking nice, the packaging pretty much confirmed it for me. It was really neatly packed and looked lovely right out of the box.
Cheryl-schammel
February 05, 2026
"Quick delivery and a smooth experience"
I ordered flowers from theflowerbox.co.uk for a birthday and was a little nervous about whether they’d arrive on time. Thankfully, they showed up on the right day and the whole process was straightforward.

The delivery updates were clear enough, and I didn’t have to chase anyone or worry about what was happening with the order. It wasn’t over-the-top fancy, but it did exactly what I needed it to do without any stress.

The flowers looked fresh when they arrived, which was great. I’d be happy to use them again, mainly because the delivery was reliable and the experience was simple from start to finish...
dana_Jalbert79
February 04, 2026
"The flowers arrived sorta just how I picked..."
The flowers arrived sorta just how I picked them, with the right colours, and the card message was spot on. Really happy with it.
carlosbarbee7522
January 22, 2026
"Wish I’d Picked a Fuller Arrangement"
The flowers were nice and the delivery went smoothly, but I did feel a bit of regret after seeing them in person. For what I paid, I expected the bouquet to look fuller and a little more impressive. They lasted a few days, which was fine, but I’m not sure I’d say it was the best value for the money.
Robert_hafer87
December 10, 2025
"I ordered a bouquet for my mum..."
I ordered a bouquet for my mum from theflowerbox.co.uk, and I have to say, it arrived looking really lovely. The flowers were fresh, nicely arranged, and clearly good quality. They also lasted longer than I expected, which was a nice bonus. Overall, very pleased with the experience and I’d happily use them again

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